User Guide

User Guide

[Regarding registered email address]

*Please note that the confirmation email may not be delivered to mobile carrier email addresses due to system errors .
If possible, please register an email address other than your mobile email address.

[About coupon codes]

If a discount coupon code has been issued, it will be written in the header at the top of the home page and in the product description. Please enter it in lowercase when purchasing the product.

[About accounts]

You can create an account by logging in from the menu bar. By creating an account, you will not need to enter your address or name the next time you shop, and you will also be able to view your order history, making it very convenient.

*Notation based on specific commercial transactions

[Payment Method]

You can choose your payment method from the following:

●Express Checkout

●Credit card payment

●Shop Pay

●Google Pay

●Apple Pay

●Bank transfer

[Transfer details: Mitsubishi UFJ Bank, Kasugai Branch, Regular Account, Account Number 4576933, Barb Komori Yuko]
 *Please bear the bank transfer fee.
*Items will be shipped after payment has been confirmed.
*We will ship your order approximately one week after confirming your arrival.
*Please note that if we are unable to confirm your payment within 7 days, your order will be cancelled.
●Please note that transfer fees will not be displayed on the "Order Confirmation Email" or "Statement".

[Regarding receipts]

  • If you would like a receipt, please let us know by sending us an email using the " Contact Us " option when placing your order.
  • If the recipient and notes are not specified, the invoice will be issued in the name (surname) of the person who placed the order and the product price.
  • The date will be the date of your order.

【about shipping cost】

Shipping costs are 550 yen (tax included).
Free shipping for purchases over 5,500 yen.

【Regarding delivery】

● Kuroneko Yamato

If the item you ordered is in stock, it usually takes about one week after your order is confirmed. Thank you for your understanding. ( *Excluding Sundays and public holidays)

(For customers paying by bank transfer, items will be shipped approximately one week after the transfer is confirmed. * Sundays and holidays are excluded .)

The product arrival date is the day after the product is shipped for Honshu and Shikoku, and the day after for Hokkaido, Kyushu, and other remote islands.

Please note that delivery to Okinawa will take approximately one week from the date of shipment as it will be shipped by sea.

Please note that delivery may take some time depending on traffic conditions, weather, and your region.

[Delivery date and time]

After we confirm your order, if the item is in stock, we will ship it within one week ( excluding Sundays and public holidays) .

The online shop's system does not allow you to specify a time.

*If you would like to specify a time ,please let us know by sending us an email using the " Inquiry " option when placing your order.

"in the morning"
"14:00-16:00"
"16:00-18:00"
"18:00-20:00" "19:00-21:00"

You can choose from the above times.

*You cannot specify a date, but if you have a request,please let us know by sending us an email using the " Inquiry " formwhen placing your order .

[About the shopping cart]

Simply adding an item to your cart does not reserve the item in stock.
Your items are not reserved until your order is completed.
In some cases, products may be sold out while you are placing your order.

[Returns and exchanges]

Returns and refunds cannot be made for reasons of customer convenience.

In the unlikely event that there is a problem with the quality of the product, if the product delivered is damaged or soiled due to an accident during delivery, or if the product you receive is different from the product you ordered, we will take responsibility and replace it.

(In this case, we will cover the shipping costs for returns and exchanges.)

We apologize for the inconvenience, but before returning or exchanging an item, please be sure to contact us via " Inquiries " by email.

[About changing or cancelling your order]

If you wish to change or cancel your order, please contact us by email via " Contact Us ". We will then process the cancellation.

*If you wish to change your order, please cancel it and then place the order again yourself.

【About This Site】

Store name: Sunday Lomilomi

Address: 66-1, Nishikawa-cho, Toyohashi City, Aichi Prefecture, 440-0016, Japan.

Email: sundaylomilomi4@gmail.com

URL: http://sunday-lomilomi.myshopify.com

Representative: Yuko Komori